We treat every rug with special care, regardless of its age, condition, fabric or cost., because we know how special it is to you.
However, every piece we treat enjoys a start-to-finish cleaning process, which includes:
Pre-inspection, to check for wear and tear, particular stains and any damage
Thorough vacuuming, to loosen and remove dust particles from the fibers
Gentle washing and rinsing, using organic solutions
Climate-controlled drying, where excess moisture is removed using special de-humidifying techniques
Grooming and combing the fringe
Final inspection before being returned to you
Cleaning takes between 7-10 days, at our own facility, and we offer a free pick-up and return delivery for your convenience. When you leave your precious rug in our hands, we guarantee you'll be happy with the results.